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Credit Card Application Form
Credit Card Users
■ For questions and support concerning billing information on payment by credit card, please contact e-mail addresses stated below.
Credit card support center
・Customers with on your credit card statement.
Support E-Mail:
Customers with on your credit card statement.
Support E-Mail:
■ Concerning your billing statement
One of the above payment companies will be named on your statement.
The "ERROR" message appears when :
・Card number and expiration date is incorrect.
・Credit card is unprocessable for various reasons.
・Unauthorized credit cards are used.
・Processed with a credit card that does not correspond to the one in the application form.
For other reasons, please consult your credit card/credit card issuing company.
■ If payment processing form can not be generated for any reason, try changing the settings for Internet Explorer.
1.Get latest version of IE here ⇒ http://www.microsoft.com/ie/
2.Go to "About Internet Explorer" in the help menu.
3.If the encryption level is set below "128 bit", change it to a higher level.
■ In case you do not receive a "transaction approval" mail
When a transaction has been completed, you should receive a "transaction approval" mail to your registerd e-mail account.
If you do not receive one, please consult ⇒ Customer Support
■Unsubscribe Procedures
※Monthly membership accounts are automatically renewed unless terminated by the subscriber. If you wish to terminate your membership account, please complete "withdrawal form." After withdrawal form has been processed, you will receive a completion of account termination e-mail. Please be advised that submitting withdrawal form must be done at least 10 days prior to the next renewal day of your membership account.
Termination of your membership account ⇒ Unsubscribe Form
Security
・Customers with VISA / MASTERCARD All information provided is processed through SSL pages certificated by Starfield. Please be advised that the URL starts with https://, not http://. The information provided will then be transmitted with 256bit SSL encryption so that your credit card information remains confidential. |
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